By Staff Reports
(Honolulu)– Hawaiian Airlines announced it has completed the certification process with the Federal Aviation Administration (FAA) and is now allowing customers to use their own personal Portable Electronic Devices (PED) on “airplane mode” during all phases of domestic flights, from takeoff through landing, and during more phases on international flights.
“We applaud the FAA’s new policy and are excited to allow our customers to use their devices throughout their flight when they travel with us,” said Mark Dunkerley, Hawaiian Airlines president and chief executive officer. “We’re committed to improving the travel experience for our customers.”
As approved by the FAA, Hawaiian Airlines now allows the use of personal electronics, gate-to-gate, across its fleet of wide-body, twin-aisle Airbus 330-200 and Boeing 767-300ER aircraft on domestic routes between Hawai‘i and 11 U.S. gateway destinations, as well as its fleet of Boeing 717-200 aircraft on Neighbor Island routes. The FAA policy covers domestic and international flights while within U.S. airspace, with certain restrictions below:
PHASES OF FLIGHT NEIGHBOR ISLAND U.S. U.S. to INTERNATIONAL INTERNATIONAL to U.S.
PHASES OF FLIGHT |
NEIGHBOR ISLAND |
U.S. |
U.S. TO INTERNATIONAL |
INTERNATIONAL TO U.S. |
Boarding Process |
YES |
YES |
YES |
YES |
Taxi from Gate |
YES |
YES |
YES |
NO |
Below 10,000 ft. |
YES |
YES |
YES |
NO |
Cruising Altitude (above 10,000 ft.) |
YES |
YES |
YES |
YES |
Descent (10,000 ft. until landing) |
YES |
YES* |
NO |
YES* |
Taxi to Gate |
YES |
YES |
NO |
YES |
*In certain situations, the pilot and/or in-flight team may ask guests to turn off their PEDs during the flight.
Under previous FAA regulations, travelers were required to turn off and stow all electronic devices during flight when the aircraft is below 10,000 feet. The new policy allows Hawaiian Airlines customers to use their own personal small electronic devices that include smartphones, tablets, e-readers, music players and other small electronic devices under two pounds during all phases of the flight from gate-to-gate, with limited restrictions, unless otherwise instructed by the inflight crew.
About Hawaiian Airlines
Hawaiian Airlines has led all U.S. carriers in on-time performance for each of the past nine years (2004-2012) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler, Travel + Leisure and Zagat have all ranked Hawaiian the highest of all domestic airlines serving Hawai‘i.
Now in its 84th year of continuous service, Hawaiian is Hawai‘i’s biggest and longest-serving airline, as well as the largest provider of passenger air service from its primary visitor markets on the U.S. mainland. Hawaiian offers non-stop service to Hawai‘i from more U.S. gateway cities (11) than any other airline, along with service from Japan, South Korea, Taiwan, Australia, New Zealand, American Samoa, and Tahiti. New non-stop service will begin between Honolulu and Beijing, China in April 2014, subject to government approval. Hawaiian also provides approximately 160 jet flights daily between the Hawaiian Islands.
Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow updates on Twitter about Hawaiian (@HawaiianAir) and its special fare offers (@HawaiianFares), and become a fan on its Facebook page (Hawaiian Airlines).